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Your customers are the heart of your eCommerce business, and their satisfaction should be your number one priority. Address the five following customer pain points immediately, or risk unhappy customers and lost sales:
Hard to believe, but we’re more than halfway through 2019. With so many moving pieces to align in your supply chain, it’s critical to finalize your Q4 strategy now to ensure smooth fulfillment operations in the busy months ahead.
USPS has recently announced the following changes that will be effective on June 23, 2019…
The Multichannel Merchant 2019 eCommerce Operations Summit took place last month in Columbus, Ohio. This annual conference, entering its 9th year, is devoted exclusively to direct-to-customer and omnichannel operations & fulfillment.
As more businesses see their ecommerce sales numbers grow, many face a dilemma. Should they continue to manage their warehouse and ecommerce fulfillment operations in-house, or should they outsource to a third-party logistics company? One of the biggest deciding factors often has to do with their inventory storage capacity.
For any business handling their eCommerce order fulfillment in-house, you know there are more than just one or two critical steps involved in getting orders to your customers. And if any one of those steps faces a hurdle, it can delay your orders from getting out the door and into your customers’ hands. That impacts your brand experience – and ultimately your bottom line.
Are you thinking it’s time for your business to get help with your fulfillment operations, but you’re not sure how to choose the right fulfillment partner? As a recognized Multichannel Merchant Top 3PL Provider for 4 consecutive years, PFC is a trusted fulfillment partner for businesses of all sizes and across many industries. With 40+ years of experience, we know a thing or two about fulfillment and ecommerce shipping! Let’s take a look at some of the most important factors that go into choosing the right fulfillment center for your business.
The numbers are in on the 2018 holiday shopping season, and once again records were shattered. Industry reports say U.S. shoppers spent $126 billion on online shopping over the holiday season – nearly 17% higher than in 2017.
If you haven’t put the wheels in motion for your peak season planning, now is the time. All signs lead to another record breaking year for eCommerce holiday sales, with the majority of those transactions happening soon. Here are 8 ways to prep your DC for peak season 2018:
It’s no secret that U.S. online sales continue to grow annually. A recent Wall Street Journal article reports that ecommerce retail sales in the first quarter of 2018 were $123.7 billion dollars – that’s about a 16% increase from last year.