Your Brand is the Heart of Our Operations.
PFC is a direct extension of each brand it supports. We are often a final touch point in the customer’s brand experience. Whether we’re delivering a package on-time, answering a consumer question in our contact center or executing a detailed promotions program – your customers will feel like they are dealing directly with your brand – because they are.
The Best Innovation
Investments in technology and a commitment to continuous process improvement allow PFC to stay ahead of the learning curve. Our system of checks and balances ensures your program is running at maximum efficiency and delivering superior results.
The Best People
We look for two qualities when seeking out our professional staff – unwavering customer service and in-depth industry experience. Both assets are necessary to fulfill our client expectations – day in and day out. Our senior account managers have a minimum of 12 years’ experience, which we feel sends a strong message about our ongoing commitment to quality and excellence.
The Best Solution for You
We understand there are many fulfillment and promotions companies from which to choose. We want you to do your homework and find the best possible solution to fit your needs. As a starting point, we created an outsourcer checklist (coming soon) that allows you to compare provider qualifications so you can make an informed decision.