Promotion Fulfillment Center

Returns Processing

PFC has successfully managed returns processing for 40+ years. We work closely with you to develop a customized returns management program that delivers excellent service to shoppers and gives you the most efficient, cost-effective return order solution available.

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Learn how PFC’s integrated product fulfillment services can enhance your brand experience and reduce your costs.
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PFC value-add returns processing portal

PFC has developed a dynamic RMA (Return Merchandise Authorization) portal for valued clients.  This RMA site can be branded specifically to clients standards and allows for a seamless consumer returns process.  Clients gain this solution so they can provide a user friendly returns process and provide transparency and visibility for the consumer.  PFC developed this tool as a value added solution for our clients and their consumers.

What PFC Offers

  • Flexible, cost-effective returns processing
  • Seamless Return Merchandise Authorization (RMA) process
  • Product inspection, verification and tracking
  • Credit reconciliation
  • Product disposition
  • Emailing of return labels to customers
  • Re-packaging and re-stocking
  • Repair and refurbishment
  • Quality assurance
  • Recycling, disposal and replenishing

Make the Most of Your Returns

PFC provides dynamic online reporting on all return order data, delivered in a format to meet your specific needs. We give you the tools you need to test, measure and refine your program and exceed your business goals.

Learn more about PFC’s efficient returns management service. Contact a team member today.